DMRS staff can be reached during business hours by calling (915) 532-3975.  Dial 0 to reach our receptionist for basic information regarding office location, hours, walk-in hours, and information regarding our Free Legal Services Program.  Please note that our receptionist cannot schedule appointments.  If you have a question about your case or need to schedule an appointment, please dial the extension of the appropriate staff member.  DMRS staff contact details are listed below. To ensure that your voicemail message is returned, please make sure to leave your full name, telephone number, and your case number (if you are a current client).  Please allow DMRS staff TWO business days to return your call.  staff do not check messages after hours.

Our Fax number is: (915) 532-4071

*ALL faxes MUST contain a cover letter with the name of the staff member to whom the fax is directed.  If you do not include a cover letter, your fax may not reach the intended recipient.

DMRS Staff Directory:


Melissa M. Lopez, Executive Director/Attorney at Law, ext. 231

Anna L. Hey, Deputy Director/Attorney at Law, ext. 232

Lorenza “Lori” Facio, Administrative Assistant, ext. 212

Catherine A. Hudak, Development Coordinator, ext. 213

Mary R. Munoz, Receptionist/Cashier, ext. 221

Ana de Castorena, Receptionist, ext. 201

Crime Victims

Sandra Luz Arias, Accredited Representative, ext. 215

Annabel S. Veloz, Caseworker, ext. 238

General Legal Services

Alberto Lopez, Accredited Representative/General Legal Services Unit Supervisor, ext. 226

Adriana Prieto-MendozaAccredited Representativeext. 242

Wendy LopezAccredited Representative, ext. 228

Armida Moncayo, Caseworker, ext. 247

Erika I. Garcia, Accredited Representative, ext. 211

Jessica Mireles, Accredited Representative, ext. 218

Legal Orientation Program

Jessica Chavira, Accredited Representative/Supervisor, ext. 241

Natasha Reyes-Diaz, LOP Pro-Bono Coordinator/Attorney at Law, ext. 237

Edgard Maldonado, Accredited Representative, ext. 234

Cecilia “Ceci” Lopez, Caseworker, ext. 233

Mitsumi Herrera, Caseworker, ext. 243

Betty Tercero, Accredited Repesentative, ext. 259

Refugee Resettlement

Melissa M. Lopez, Executive Director/Attorney at Law, ext. 231

Pearl Chavez, Refugee Resettlement Coordinator/Supervisor, ext. 229

Erik Vargas, Caseworker, ext. 214

Religious Workers

Melissa M. Lopez, Executive Director/Attorney at Law, ext. 231

Anna Hey, Deputy Executive Director/Attorney at Lawext. 232

Removal Defense

Hazel GauthierStaff Attorney/Supervisor,  ext. 236

Erica Grove Terrazas, Staff Attorney, ext. 333

Mayra Perez, Legal Assistant, ext. 216

Adriana Sandoval, Legal Assistant, ext. 222

Sarah Sanchez, Caseworker/Border Servant Corps (BSC) Volunteer, ext. 224

Unaccompanied Minors

Danielle Escontrias, Staff Attorney/Supervisor, ext. 251

Vanessa Brown, Staff Attorney, ext. 240

Joyce Garcia, Attorney at Law, ext. 227

Liz Gonzalez, Caseworker, ext. 260

Daniela Lagunes, Caseworker, ext. 255

Suzette Meza, Caseworker, ext. 252

Dolores Rosales, Caseworker, ext. 264

Leslie Gandara, Caseworker, ext. 266

Irma Tinoco, Legal Assistant, ext.

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